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If you wish to return an item purchased online, we will exchange or refund provided you return it within 14 days from the date of purchase, unworn, in it's original condition with label/ticket attached, in a saleable condition and with our original receipt. All returns are subject to a quality inspection by The Change Room. If our returns requirements are not met refunds or exchanges can be denied.If you do need to return an item for exchange or refund you must contact us first at email@example.com requesting a Returns Form. We will email you the form with postage details to send back the goods.